Frequently asked questions

Larch Vaultmere is a crypto trading platform that combines real-time market data with AI-powered strategies — helping you make informed decisions without watching charts all day.

Yes. The platform is designed for everyone — clear dashboards, guided setup, and strategies you can activate in one click. You can also start small and learn as you go.

We support 60+ coins including Bitcoin, Ethereum, Solana, Litecoin, Ripple and many more. The full list is available in the Markets section of your dashboard.

Deposit with your preferred payment method and funds appear in your wallet after confirmation. Withdrawals can be requested anytime — most are processed within 24 hours.

We support bank transfers and major debit/credit cards. The full list of available methods for your region is shown during the deposit process.

Our fees are simple and published — no hidden charges. Every fee is shown on the pricing page and on each transaction before you confirm it.

Security is our top priority: 256-bit encryption, two-factor authentication, cold storage for the majority of funds, and 24/7 threat monitoring. Learn more on our Security page.

Yes. The platform is fully responsive — the whole experience works on desktop, tablet and mobile, right from your browser with nothing to install.

Our human support team is available 24/7. Use the contact form or email hello@larch-valultmere.com — most questions are answered within a few hours.

No — and you should be wary of any platform that does. Crypto trading involves real risk, and no tool can guarantee returns. Trade only what you can afford to lose. See our Risk Disclosure for full details.